Returns & Exchanges
We want you to love your order. If something isn't quite right,
we're here to help.
How It Works
We offer a 30-day return or exchange window from delivery.
If you need help, email us at support@cycletees.co with:
- Your order number
- A brief description of the issue
- A photo of the item (if it's a quality issue)
We'll respond within 24 hours and work with you to find
the best solution – whether that's a replacement, exchange,
or refund.
Our Approach
Because our items are made to order, we handle each
situation individually to ensure the fairest outcome.
For quality issues (print defects, wrong size, damage),
we'll typically resolve it quickly without requiring the
item to be returned.
For other situations, we'll work with you to find a solution
that makes sense.
Refunds
If we agree on a refund, it will be processed to your
original payment method within 3-5 business days.
We generally prefer to send a replacement to make sure
you get what you wanted, but we're always happy to
issue a refund if that's what you'd prefer.
Questions?
Email us at support@cycletees.co – we're always happy to help.